The Group

Courses

• Calendar
• List
  • Business Excellence and Continuous Improvement
  • ILM Programmes
  • Public Courses
  • Standards and Legislative Courses

Introduction to the Business Excellence Model - EFQM Model

• What is the EFQM model?
• How is the model applied?
• The nine categories of the EFQM model
• Self assessment and third party assessment
• The EFQM model as a vehicle for improvement
• Benchmarking

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