
Overview
Appraisals are still commonly something that are dreaded by staff and viewed as something that is ‘done to’ people. Yet when done properly, they can be one of the most motivating and organisationally beneficial performance activities available. This interactive workshop takes delegates through the tools and techniques required to have a productive appraisal and ensure that both the individual and business benefit.
Training Outcomes
After attending this course, participants will be able to;
More appropriately use soft skills to conduct appraisals effectively.
Effectively deliver feedback on peoples strengths and limitations in performance.
Use coaching questions to approach performance issues indirectly.
Write objectives that are realistic, tangible, and benefit the business directly.
Identify different types of people and how best to communicate objectives with them.
Who Should Attend
Line managers who are responsible for appraising staff.