The Group
Leadership, Development, Growth
Training
Performance Management
This course is offered as the full programme as outlined below, but also as a 1 hour bitesize session that you can attend free of charge to preview the main highlights from the full course to see if it will fit your needs.
Bitesize Date = Friday 23rd January 2009 & Friday 19th June 2009
Overview
As a manager you are expected to deliver on two lines of responsibility – task outputs and people management, and if your people don’t perform then you can’t deliver the task outputs, making performance management one of the most critical yet elusively difficult aspects of any management role. This workshop outlines the common theories behind poor performance, the most effective ways to address them, and how to structure and measure movement from underperforming to over performing.
Training Outcomes
After attending this course, participants will be able to;
- Identify the various causes of poor performance.
- Utilise the best practice approaches to improving poor performance.
- Identify how and why different types of people react to situations in different ways.
- How to verbally approach a difficult conversation around poor performance.
- How to tangibly measure the impact of improvement activities.
Who Should Attend
Anyone who has responsibility for addressing performance with individuals, whether in a line management relationship or otherwise.