How to train staff
You know your job inside out but need to train your team to the same high standards if so, this one day programme is for you!
Training outcomes:
What are the benefits?
- Take away a process to help transfer your know how into a training programme that any individual can understand
- Top tips include how to relax your trainee
- Understanding the danger of assumptions as barriers to good listening
- Understanding the role of questioning in good training
- How to give positive feedback to encourage your staff
- How people learn
- Examples of how to make training interactive and fun
- An opportunity to start designing your ideal training session, have a go and get quality feedback on your delivery
- Handouts that summarise workshop learning
Come ready to share a topic that you need to train people in at your work place.
Course fees include parking, refreshments and lunch
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