
Overview
Nearly every role in business today involves a sales element to some degree, whether it’s selling ice to Eskimos or a concept to a client. However, there are very few people, professional sellers included, that would claim to have perfected the art and overcome all those bad habits that can lead to the loss of a sale. This highly interactive workshop takes participants through what makes a good sale and the opportunity to experiment with a variety of different sales approaches to see what best compliments your style AND the environment you’re selling in.
Training Outcomes
After attending this course, participants will be able to;
Understand the basic concepts of effective selling.
Identify buyer characteristics and use them to effectively build rapport.
Effectively use active listening and questioning skills to collect all relevant information.
Identify ‘buying signals’ and how to progress them.
Identify ‘buying barriers’ and how to overcome them.
Who Should Attend
Anybody who is selling a product, service or concept, whether on the telephone or face to face.