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Part of a series of introductory workshops designed to build essential skills for Team Leaders but ideal for anyone who communicates with other people!
Training Outcome:
What are the benefits?
Course fees include parking, refreshments and lunch
The Group
Leadership, Development, Growth
Training
The Art of Communication
Good communication is a vital ingredient to success both at home and at work so take time out to hone your skills in the key areas of building rapport, reading other peoples body language, listening and questioning.Part of a series of introductory workshops designed to build essential skills for Team Leaders but ideal for anyone who communicates with other people!
Training Outcome:
What are the benefits?
- A technique for building rapport and increasing influence with customers, colleagues and people you meet in the pub!
- An understanding of how to really listen so that you make it easy for others to tell you their story
- A range of questions that give you more than just Yes or No
- The ability to help people think and make them feel valued
- How to generate quality information to enable good decision making
- The ability to start reading what other people are saying through their body language
- A simple technique for giving feedback
- Think before you speak you will explore how our mindsets (thinking) influence what we do and what we notice in an engaging and interactive way.
- Handouts that summarise workshop learning
Course fees include parking, refreshments and lunch