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Support

    The right support at the right time

    THE Group offers a wide variety of business support, including advice and training for new business start-ups, workforce development, continuous improvement methodologies and human resource management. And with funding from government-backed agencies, it’s support you can afford too.

    You’ll find that ours is a philosophy of lifecycle support - one that delivers the right back-up at the right time for our small to medium-size enterprise clients like you. That’s why our Business Support services are delivered by a large team of expert advisers and are backed up with well equipped Learning Resource Centres around the UK.

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    New Business Start-up Support

    New in business? We deliver the Welsh Assembly Government’s fully funded programme. This includes training and one-to-one advice for business start-ups looking for effective ongoing support. It’s an approach that helps to ensure business sustainability and good practice.

    For more information please contact Mandy Jones - GSB Pre Start Co-Ordinator

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    Workforce Development

    Structure your people-management strategy and operations with this programme fully funded by the Welsh Assembly Government. It’s one-to-one support that uses the Investors in People framework as your business model and comes with access to a discretionary fund of £10,000.

    For more information please contact Mike Scott - Director

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    Human-Resource Management

    Tap into our in-house expertise and make your human-resource process more profitable. You’ll get flexible support that covers all aspects of the HR function, depending on your individual needs.

    For more information please contact Sophie Hunter - Human Resource Co-ordinator

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    Leadership and Management Workshops

    If you want to continually improve leadership and management, try our funded workshops and programmes. Working with the Welsh Assembly Government, we deliver high-quality learning linked to the National Occupational Standards for Leadership and Management.

    For more information please contact Clare Hodge - Leadership Management Coordinator

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    E-Skills and E-Learning

    Providing online solutions to business-related learning is strength of THE Group. We support the Sector Skills Council and can design solutions around you - ensuring that you get access to online learning material that will improve your effectiveness.

    For more information please contact David Bratley - E-Learning and Resources Specialist

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    Strategic Business Planning

    If you struggle to produce effective business plans, we can help. Our plans offer a clear vision, and outline your key objectives and effective use of business resources.

    For more information please contact Mike Scott - Director

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    Business Diagnostics

    Before we take any action, we always ensure your true business needs have been diagnosed and agreed. It’s a basic part of our support process. This ensures that we put the right solutions in place, and that you understand the outputs that can be achieved.

    For more information please contact Mike Scott - Director

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    Continuous Improvement Methodologies

    There’s always a better way to improve your business processes, and our support can help you find it. This support is tailored to your needs and encourages continuous improvement for everyone in your organisation. The result? Steady, ongoing business growth and progress. Why not ask about our consultancy and training support.

    For more information please contact Mike Scott - Director

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    Customer Care

    Consistency in client care ensures customer satisfaction. With our support, you can implement strategies that will boost your customer service and produce excellent business results. We mix and match training, advice and consultancy for an effective intervention .

    For more information please contact Clare Hodge - Leadership Management Coordinator

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