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Accessible Education Matters Accessible student services in Post-16 education

Universities, colleges and other learning providers in the Post-16 sector know they must make facilities and curricula fully accessible to all students, and make reasonable adjustments for disabled staff

» Format
  • CD-ROM
 SkillBoosters
» Producer SkillBoosters
» Competency
  • Personal Development
  • Diversity and Equal Opportunities

Top

Achieving Objectives Through Time Management

Super Series 5th Edition. Managers/supervisors studying for Level 3 qualification first line management. Tutors/Trainers delivering qualifications.

» Format
  • Book
 Elsevier
» Producer Elsevier
» Competency
  • ILM
  • Time Management

Top

Act Fair! Effective discipline.

Use this DVD-based training programme to equip your managers with the skills and knowledge they need to carry out effective disciplinary interviews. The ACT FAIR approach to dealing with discipline illustrated in the drama video shows managers how to conduct informal disciplinary interviews that have a specific and measurable outcome. It shows managers why they should ‘ACT’and how they should ‘ACT’. It also shows that ‘doing nothing’ is not an option.

» Format
  • DVD
 Fenman
» Producer Fenman
» Competency
  • Discipline

Top

Action Learning Toolkit

This pack gives you a set of simple tools and guidelines to implement Action Learning in your organisation.

» Format
  • Activity Pack
 Fenman
» Producer Fenman
» Competency
  • Problem Solving

Top

Activate!

A collection of 15 card games that can be used in over 60 different ways to organise, energise and create learning opportunities. Simple and versatile, they can be used in a huge range of training sessions, by trainers, facilitators, managers and team leaders.

» Format
  • Game
 Fenman
» Producer Fenman
» Competency
  • Training

Top

Advanced Presentation Techniques.

This pack gives you 20 tried and tested activities for developing the skills of experienced presenters beyond the basics.

» Format
  • Activity Pack
 Fenman
» Producer Fenman
» Competency
  • Presentation Skills
  • Communication Skills

Top

Age Awareness

Age discrimination affects the aspirations of both young and old, and prevents organisations from reaping the benefits of an age-diverse workforce. Following the introduction of the Age Discrimination regulations 2006, it also exposes organisations to penalties and fines.

» Format
  • E-Learning
 Fenman
» Producer Fenman
» Competency
  • Diversity and Equal Opportunities

Top

Age: Realising the Benefits of a Diverse Workforce

More and more organisations are reaping the business rewards of a mixed-age workforce. By helping people reflect on their own behaviour and the impact it has on others, we encourage fair treatment for people of all ages and help to retain valuable workplace skills and experience

» Format
  • DVD
 SkillBoosters
» Producer SkillBoosters
» Competency
  • Diversity and Equal Opportunities

Top

Agreeing to agree

To stimulate discussion and help change attitudes towards negotiating skills among managers, salespeople and others.

» Format
  • DVD
 Video Arts
» Producer Video Arts
» Competency
  • Negotiation & Influencing Skills

Top

All for one - the meerkat way

All for one - the meerkat way is a pragmatic philosophy designed to change or reawaken the way we feel about safety.

» Format
  • DVD
 Video Arts
» Producer Video Arts
» Competency
  • Health & Safety

Top

An inside job.

To demonstrate why and how people across a customer-facing organisation must put internal customer care into practice.

» Format
  • Digital
  • DVD
 Video Arts
» Producer Video Arts
» Competency
  • Communication Skills
  • Customer Care / Service

Top

Appraisal interview.

To ensure that appraiser and appraisee take equal responsibility for getting the most out of their meeting.

» Format
  • DVD
  • Digital
 Video Arts
» Producer Video Arts
» Competency
  • Appraisals
  • Interview skills

Top

Appraisal Skills.

This DVD is an in-depth demonstration of staff appraisal showing the most productive way to plan, conduct and follow-up an appraisal interview.

» Format
  • DVD
 Connaught
» Producer Connaught
» Competency
  • Appraisals

Top

Appraisals Pocketbook

Author: Frank Scott-Lennon. The Appraisals Pocketbook adopts a strongly practical approach in explaining how to set up and run an appraisal system.

» Format
  • Book
 Management Pocketbook
» Producer Management Pocketbook
» Competency
  • Performance Management

Top

Appraisals that work!

It's that time again: the dreaded appraisal! Make sure your staff aren't just 'ticking the box' by using this DVD/video to give them detailed instructions on conducting and taking part in an appraisal

» Format
  • CD-ROM
  • DVD
 Aspina
» Producer Aspina
» Competency
  • Appraisals

Top

As old as you feel - Promoting age diversity at work

To promote awareness of age discrimination in the workplace.

» Format
  • DVD
 Supernova
» Producer Supernova
» Competency
  • Diversity and Equal Opportunities

Top

Assert Yourself

Why do work relationships break down? How can you get teams to communicate and collaborate effectively? What causes bullying?

» Format
  • DVD
  • Video
 SkillBoosters
» Producer SkillBoosters
» Competency
  • Assertiveness

Top

Assert yourself: learning to be assertive

To show staff what assertiveness behaviour is and isn't, and how and when to be assertive.

» Format
  • Digital
  • CD-ROM
  • DVD
 Video Arts
» Producer Video Arts
» Competency
  • Communication Skills
  • Assertiveness

Top

Assertiveness Pocketbook

Author: Max Eggert. Assertiveness is the ability to maintain the right balance between your own needs and other people's needs. It empowers those who use it.

» Format
  • Book
 Management Pocketbook
» Producer Management Pocketbook
» Competency
  • Assertiveness

Top

Assertiveness Skills

Assertiveness is a philosophy and a technique of communication. It involves gaining a deeper understanding of just what goes on when we interact with others, particularly when an element of conflict is present (which covers, of course, most of human experience).

» Format
  • DVD
 Fenman
» Producer Fenman
» Competency
  • Assertiveness

Top