The Group
Leadership, Development, Growth
Events
Bitesize - Introduction to Coaching for Performance | Corsham | 06/02/2009
Ever heard about coaching and wondered what it’s got to do with you? This interactive workshop identifies how a coaching approach can specifically provide an alternative approach to traditional performance management, motivation and development in an indirect and not threatening way when all other methods seem to have failed.
Time Management | Corsham | 10/02/2009
We all have to handle a high level workload, conflicting priorities and moving goal posts every day. However, the way in which we do this happens to varying degrees of effectiveness. This workshop focuses not only on the tools and techniques that could help you handle these pressures with less stress, duplication and wasted effort, but also helps you understand why you work the way you do, unearthing the reasons and root causes of your working style, helping you more effectively choose the techniques that compliment your working style, rather than forcing a change that will end up with the return to bad habits!
Performance Management | Corsham | 24/02/2009
As a manager you are expected to deliver on two lines of responsibility – task outputs and people management, and if your people don’t perform then you can’t deliver the task outputs, making performance management one of the most critical yet elusively difficult aspects of any management role. This workshop outlines the common theories behind poor performance, the most effective ways to address them, and how to structure and measure movement from underperforming to over performing.
Bitesize - Effective Selling Skills | Corsham | 27/02/2009
Nearly every role in business today involves a sales element to some degree, whether it’s selling ice to Eskimos or a concept to a client. However, there are very few people, professional sellers included, that would claim to have perfected the art and overcome all those bad habits that can lead to the loss of a sale. This highly interactive workshop takes participants through what makes a good sale and the opportunity to experiment with a variety of different sales approaches to see what best compliments your style AND the environment you’re selling in.
Presentation skills | Corsham | 10/03/2009
Standing in front of any audience is daunting for even the most seasoned professional, whether your objective is to deliver knowledge or persuade people to action something. This highly interactive workshop will not only take you through the tools and techniques that can help you do that more effectively, but also enable you to start putting them into practice in a safe environment to receive targeted feedback and coaching to improve your technique before the day is out!
Bitesize Date - Team Building | Corsham | 13/03/2009
With the need for people to be a ‘team-player’ becoming more and more a part of peoples job descriptions and performance management requirements, the need for effective teamworking has never been more. Yet people working in harmony and performing highly at the same time doesn’t often happen naturally! This workshop helps delegates better understand the ups and downs of teamworking, along with the methods and techniques to make the process less painful.
Project Management | Wrexham | 19/03/2009
At the hub of successful organisations is effective project management. This course unveils the secrets of successful projects.
Bitesize - Train The Trainer | Corsham | 20/03/2009
With training budgets always being tight it is ideal to be able to deliver your own training programmes. However, the last thing you want is to compromise on quality and effectiveness. This wholly interactive workshop takes delegates through the academic and practical techniques that are proven to improve the delivery of training programmes regardless of discipline.
Customer Service | Corsham | 21/03/2009
The ability to keep your customers happy is the cornerstone to any long term business success, yet we all tend to associate customer service with how to handle problematic customers, whereas when it gets to that stage it is essentially a bit late! This interactive workshop helps participants to understand the importance of day to day customer service, whether in person or over the telephone, and how to use truly effective tools and techniques to ensure that they are your best sales channel!
Delegation | Wrexham | 24/03/2009
Delegation remains one of the critical management processes which done badly has significant negative impact on the achievement of tasks and staff morale. Done well, it builds innovation, trust and motivation. (Accredited)
Problem solving & Decision Making (2 Days) | Wrexham | 02/04/2009
Work often consists of us each making a number of decisions aimed at solving a number of problems that we encounter. Are you making those decisions in the most effective way?
This programme will give you the opportunity to learn new skills and become a highly effective decision maker.
Bitesize Date - Negotiation & Influencing | Corsham | 24/04/2009
We use negotiating and influencing skills in every day business, whether it is in meetings, with clients or with our managers! However, there are very few people who would say that these skills were strong. This interactive workshop provides participants with the knowledge and skills to be more effective when seeking mutual agreement from others.
Introduction to Coaching for Performance | Corsham | 30/04/2009
Ever heard about coaching and wondered what it’s got to do with you? This interactive workshop identifies how a coaching approach can specifically provide an alternative approach to traditional performance management, motivation and development in an indirect and not threatening way when all other methods seem to have failed.
Effective Selling Skills | Corsham | 02/05/2009
Nearly every role in business today involves a sales element to some degree, whether it’s selling ice to Eskimos or a concept to a client. However, there are very few people, professional sellers included, that would claim to have perfected the art and overcome all those bad habits that can lead to the loss of a sale. This highly interactive workshop takes participants through what makes a good sale and the opportunity to experiment with a variety of different sales approaches to see what best compliments your style AND the environment you’re selling in.
Train the Trainer | Wrexham | 04/05/2009
With training budgets always being tight it is ideal to be able to deliver your own training programmes. However, the last thing you want is to compromise on quality and effectiveness. This wholly interactive workshop takes delegates through the academic and practical techniques that are proven to improve the delivery of training programmes regardless of discipline.
Train The Trainer | Corsham | 05/05/2009
With training budgets always being tight it is ideal to be able to deliver your own training programmes. However, the last thing you want is to compromise on quality and effectiveness. This wholly interactive workshop takes delegates through the academic and practical techniques that are proven to improve the delivery of training programmes regardless of discipline.
Finance for Non-Financial Management | Wrexham | 07/05/2009
This course helps to take the fear out of finance. It is specifically written for managers who need a better understanding of business finance. It is a very practical course that will build from little or no financial knowledge. You will immediately apply the content to your business.
Bitesize Date - Introduction to NLP | Corsham | 08/05/2009
NLP (Neuro Linguistic Programming) is a study of communication in the sense that it looks at the relationship between what our brain does to communicate and the way that our body responds. Although this sounds like a very academic subject, the reasoning applies to a range of day to day activities from how we negotiate effectively to how to break those annoying habits like interrupting! This interactive course outlines the theory behind NLP and introduces you to some of the key NLP tools and techniques you can use on a day to day basis to communicate more effectively.
Team Building | Corsham | 12/05/2009
With the need for people to be a ‘team-player’ becoming more and more a part of peoples job descriptions and performance management requirements, the need for effective teamworking has never been more. Yet people working in harmony and performing highly at the same time doesn’t often happen naturally! This workshop helps delegates better understand the ups and downs of teamworking, along with the methods and techniques to make the process less painful.
Bitesize Date - Time Management | Corsham | 15/05/2009
We all have to handle a high level workload, conflicting priorities and moving goal posts every day. However, the way in which we do this happens to varying degrees of effectiveness. This workshop focuses not only on the tools and techniques that could help you handle these pressures with less stress, duplication and wasted effort, but also helps you understand why you work the way you do, unearthing the reasons and root causes of your working style, helping you more effectively choose the techniques that compliment your working style, rather than forcing a change that will end up with the return to bad habits!
HR Suite: Robust Induction | Corsham | 19/05/2009
When we employ a new member of staff we need them to be operational as quickly as possible, which is why most of us put them out there to get their hands dirty sooner rather than later, with many inductions not covering a lot more than “there are the toilets” and “you know where I am if you have any problems”! However, we are all aware that this ends up causing more problems that we started with! This workshop takes delegates through the stages of the employee lifecycle and shows you how to start measuring competence and developing people more quickly from the second your new starter walks in the door.
HR Suite: Recruitment & Interviewing | Corsham | 21/05/2009
Recruiting a new person is never an easy task, and at the best of times seems like making an educated guess. Yet the cost of getting it wrong can be catastrophic to both the business and the team of people involved. This workshop explores the different ways of attracting ‘the right people’ for the role, along with the progressive and statistically reliable methods of ‘sifting’ those people to find exactly what you are looking for.
Bitesize - Presentation skills | Corsham | 22/05/2009
Standing in front of any audience is daunting for even the most seasoned professional, whether your objective is to deliver knowledge or persuade people to action something. This highly interactive workshop will not only take you through the tools and techniques that can help you do that more effectively, but also enable you to start putting them into practice in a safe environment to receive targeted feedback and coaching to improve your technique before the day is out!
Bitesize - Effective Selling Skills | Corsham | 05/06/2009
Nearly every role in business today involves a sales element to some degree, whether it’s selling ice to Eskimos or a concept to a client. However, there are very few people, professional sellers included, that would claim to have perfected the art and overcome all those bad habits that can lead to the loss of a sale. This highly interactive workshop takes participants through what makes a good sale and the opportunity to experiment with a variety of different sales approaches to see what best compliments your style AND the environment you’re selling in.
HR Suite: Disciplinary & Grievance Procedures | Corsham | 09/06/2009
With employment law protecting the employee to a greater extend every day, management are increasingly unsure about how they can formally address someone’s unacceptable performance / conduct. However, if the issue goes unaddressed, it has a habit of not only getting worse, but spreading beyond that individual! This workshop helps participants to recognise what they can and can’t do when disciplining someone, and how to conduct an investigation.
Presentation Skills | Wrexham | 09/06/2009
Standing in front of any audience is daunting for even the most seasoned professional, whether your objective is to deliver knowledge or persuade people to action something. This highly interactive workshop will not only take you through the tools and techniques that can help you do that more effectively, but also enable you to start putting them into practice in a safe environment to receive targeted feedback and coaching to improve your technique before the day is out!
Negotiation & Influencing | Corsham | 11/06/2009
We use negotiating and influencing skills in every day business, whether it is in meetings, with clients or with our managers! However, there are very few people who would say that these skills were strong. This interactive workshop provides participants with the knowledge and skills to be more effective when seeking mutual agreement from others.
HR Suite: Appraisals | Wrexham | 12/06/2009
Appraisals are still commonly something that are dreaded by staff and viewed as something that is ‘done to’ people. Yet when done properly, they can be one of the most motivating and organisationally beneficial performance activities available. This interactive workshop takes delegates through the tools and techniques required to have a productive appraisal and ensure that both the individual and business benefit.
HR Suite: Employment Law Basics | Corsham | 16/06/2009
The extent to which employees are aware of their rights these days is presenting employers with a continual uphill struggle to ‘stay ahead of the game’ and ensure that you don’t end up on the receiving end of an Employment Tribunal when trying to manage your business. This workshop outlines the main areas of legislation that commonly affect employers and not only informs you of the basic right and liabilities that you need to be aware of, but also assists you in translating them into practical working practices.
Bitesize - Performance Management | Corsham | 19/06/2009
As a manager you are expected to deliver on two lines of responsibility – task outputs and people management, and if your people don’t perform then you can’t deliver the task outputs, making performance management one of the most critical yet elusively difficult aspects of any management role. This workshop outlines the common theories behind poor performance, the most effective ways to address them, and how to structure and measure movement from underperforming to over performing
HR Suite: Policies & Procedures | Corsham | 23/06/2009
Many small and medium sized companies will employ staff with relatively few HR problems. However, it is only when someone does something wrong or makes a request that gets declined that staff start asking questions about what is and isn’t allowed. This workshop outlines the main policies and procedures that any sized business can benefit from, without the red tape, jargon and politics that usually occur in larger companies!
Project Management | Wrexham | 24/06/2009
At the hub of successful organisations is effective project management. This course unveils the secrets of successful projects.
Presentation skills | Corsham | 02/07/2009
Standing in front of any audience is daunting for even the most seasoned professional, whether your objective is to deliver knowledge or persuade people to action something. This highly interactive workshop will not only take you through the tools and techniques that can help you do that more effectively, but also enable you to start putting them into practice in a safe environment to receive targeted feedback and coaching to improve your technique before the day is out!
Bitesize - Difficult Conversations | Corsham | 03/07/2009
Have you ever struggled on how to start a conversation about poor performance, persistent absences or a bad attitude? An integral part of any working relationship, but especially a line management relationship, is having those difficult conversations, yet we all shy away from them. This workshop outlines what techniques and approaches you can apply in having these conversations in order to make the situation better, rather than worse!
Time Management | Corsham | 07/07/2009
We all have to handle a high level workload, conflicting priorities and moving goal posts every day. However, the way in which we do this happens to varying degrees of effectiveness. This workshop focuses not only on the tools and techniques that could help you handle these pressures with less stress, duplication and wasted effort, but also helps you understand why you work the way you do, unearthing the reasons and root causes of your working style, helping you more effectively choose the techniques that compliment your working style, rather than forcing a change that will end up with the return to bad habits!
Delegation | Wrexham | 14/07/2009
Delegation remains one of the critical management processes which done badly has significant negative impact on the achievement of tasks and staff morale. Done well, it builds innovation, trust and motivation. (Accredited)
Customer Service | Corsham | 23/07/2009
The ability to keep your customers happy is the cornerstone to any long term business success, yet we all tend to associate customer service with how to handle problematic customers, whereas when it gets to that stage it is essentially a bit late! This interactive workshop helps participants to understand the importance of day to day customer service, whether in person or over the telephone, and how to use truly effective tools and techniques to ensure that they are your best sales channel!
Bitesize - Embedding Coaching | Wrexham | 04/09/2009
Many organisations have already bought into the benefits of coaching as a performance management and development tool, yet many such companies still claim to suffer problems in embedding a coaching culture into the organisation to ensure its long term effectiveness. This workshop investigates the importance of your definition and expectations of coaching, the use of line managers and the discrete practices that are often overlooked as a way of embedding coaching.
Effective Selling Skills | Corsham | 10/09/2009
Nearly every role in business today involves a sales element to some degree, whether it’s selling ice to Eskimos or a concept to a client. However, there are very few people, professional sellers included, that would claim to have perfected the art and overcome all those bad habits that can lead to the loss of a sale. This highly interactive workshop takes participants through what makes a good sale and the opportunity to experiment with a variety of different sales approaches to see what best compliments your style AND the environment you’re selling in.
Bitesize Date - Customer Service | Corsham | 11/09/2009
The ability to keep your customers happy is the cornerstone to any long term business success, yet we all tend to associate customer service with how to handle problematic customers, whereas when it gets to that stage it is essentially a bit late! This interactive workshop helps participants to understand the importance of day to day customer service, whether in person or over the telephone, and how to use truly effective tools and techniques to ensure that they are your best sales channel!
Performance Management | Corsham | 17/09/2009
As a manager you are expected to deliver on two lines of responsibility – task outputs and people management, and if your people don’t perform then you can’t deliver the task outputs, making performance management one of the most critical yet elusively difficult aspects of any management role. This workshop outlines the common theories behind poor performance, the most effective ways to address them, and how to structure and measure movement from underperforming to over performing.
HR Suite: Recruitment & Interviewing | Corsham | 24/09/2009
Recruiting a new person is never an easy task, and at the best of times seems like making an educated guess. Yet the cost of getting it wrong can be catastrophic to both the business and the team of people involved. This workshop explores the different ways of attracting ‘the right people’ for the role, along with the progressive and statistically reliable methods of ‘sifting’ those people to find exactly what you are looking for.
Bitesize Date - Team Building | Corsham | 02/10/2009
With the need for people to be a ‘team-player’ becoming more and more a part of peoples job descriptions and performance management requirements, the need for effective teamworking has never been more. Yet people working in harmony and performing highly at the same time doesn’t often happen naturally! This workshop helps delegates better understand the ups and downs of teamworking, along with the methods and techniques to make the process less painful.
Problem solving & Decision Making (2 Days) | Wrexham | 08/10/2009
Work often consists of us each making a number of decisions aimed at solving a number of problems that we encounter. Are you making those decisions in the most effective way?
This programme will give you the opportunity to learn new skills and become a highly effective decision maker.
Bitesize Date - Negotiation & Influencing | Corsham | 09/10/2009
We use negotiating and influencing skills in every day business, whether it is in meetings, with clients or with our managers! However, there are very few people who would say that these skills were strong. This interactive workshop provides participants with the knowledge and skills to be more effective when seeking mutual agreement from others.
Difficult Conversations | Corsham | 15/10/2009
Have you ever struggled on how to start a conversation about poor performance, persistent absences or a bad attitude? An integral part of any working relationship, but especially a line management relationship, is having those difficult conversations, yet we all shy away from them. This workshop outlines what techniques and approaches you can apply in having these conversations in order to make the situation better, rather than worse!
HR Suite: Measuring Training Impact | Corsham | 20/10/2009
Working with tight budgets in good market times is hard enough, but when things get tough the first budget to get cut is usually the training budget! Why? Because despite the fact that we all know that training our people contributes to the bottom line, we can rarely prove it with facts and figures. This workshop takes participants through the tools and techniques to help HR and management more clearly measure the return on investment.
Train The Trainer | Corsham | 22/10/2009
With training budgets always being tight it is ideal to be able to deliver your own training programmes. However, the last thing you want is to compromise on quality and effectiveness. This wholly interactive workshop takes delegates through the academic and practical techniques that are proven to improve the delivery of training programmes regardless of discipline.
Customer Service | Corsham | 05/11/2009
The ability to keep your customers happy is the cornerstone to any long term business success, yet we all tend to associate customer service with how to handle problematic customers, whereas when it gets to that stage it is essentially a bit late! This interactive workshop helps participants to understand the importance of day to day customer service, whether in person or over the telephone, and how to use truly effective tools and techniques to ensure that they are your best sales channel!
Train the Trainer | Wrexham | 12/11/2009
With training budgets always being tight it is ideal to be able to deliver your own training programmes. However, the last thing you want is to compromise on quality and effectiveness. This wholly interactive workshop takes delegates through the academic and practical techniques that are proven to improve the delivery of training programmes regardless of discipline.
Introduction to NLP | Corsham | 12/11/2009
NLP (Neuro Linguistic Programming) is a study of communication in the sense that it looks at the relationship between what our brain does to communicate and the way that our body responds. Although this sounds like a very academic subject, the reasoning applies to a range of day to day activities from how we negotiate effectively to how to break those annoying habits like interrupting! This interactive course outlines the theory behind NLP and introduces you to some of the key NLP tools and techniques you can use on a day to day basis to communicate more effectively.
Embedding Coaching | Corsham | 19/11/2009
Many organisations have already bought into the benefits of coaching as a performance management and development tool, yet many such companies still claim to suffer problems in embedding a coaching culture into the organisation to ensure its long term effectiveness. This workshop investigates the importance of your definition and expectations of coaching, the use of line managers and the discrete practices that are often overlooked as a way of embedding coaching.
HR Suite: Appraisals | Corsham | 26/11/2009
Appraisals are still commonly something that are dreaded by staff and viewed as something that is ‘done to’ people. Yet when done properly, they can be one of the most motivating and organisationally beneficial performance activities available. This interactive workshop takes delegates through the tools and techniques required to have a productive appraisal and ensure that both the individual and business benefit.
Team Building | Corsham | 03/12/2009
With the need for people to be a ‘team-player’ becoming more and more a part of peoples job descriptions and performance management requirements, the need for effective teamworking has never been more. Yet people working in harmony and performing highly at the same time doesn’t often happen naturally! This workshop helps delegates better understand the ups and downs of teamworking, along with the methods and techniques to make the process less painful.
HR Suite: Employment Law Basics | Corsham | 08/12/2009
The extent to which employees are aware of their rights these days is presenting employers with a continual uphill struggle to ‘stay ahead of the game’ and ensure that you don’t end up on the receiving end of an Employment Tribunal when trying to manage your business. This workshop outlines the main areas of legislation that commonly affect employers and not only informs you of the basic right and liabilities that you need to be aware of, but also assists you in translating them into practical working practices.
Negotiation & Influencing | Corsham | 10/12/2009
We use negotiating and influencing skills in every day business, whether it is in meetings, with clients or with our managers! However, there are very few people who would say that these skills were strong. This interactive workshop provides participants with the knowledge and skills to be more effective when seeking mutual agreement from others.